AutoNation Toyota Irvine
Back to Service Reviews
Dealership Service Review
service Rating
50,000 mile service of 2018 Prius Prime.
Written byon 05/13/2023
Nothing special. Regular service. In the last year or so the cost of service has skyrocketed. I have no experience with another Toyota dealer in that I purchased this car from this dealer and have had all services by them. They also performed all services on my 2006 Prius. This dealership is clean and tidy. It has a very decent customer waiting room. Their method of keeping me informed of the status of the service, as well as additional items recommended is via text - very convenient. The service writer was professional. The fact that I have not tried another dealer speaks for itself. Although I'm now tempted to price shop other dealers.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Noel Guber on 05/17/2023
Dealer Response
Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Report