AutoNation Toyota Irvine

Everyone was kind and courteous and patient. That being said, There were no Prius Primes on the lot so I had to wait weeks after putting down a deposit to actually see it and test drive it. They require that I buy $3,000 electric cooler as a "dealer mark-up" that I didn't want and is on order as there were none in stock at time of purchase. The car was delivered to the dealer without floormats and they said I had to pay an additional $250, which I turned down. I was told I could charge the car with an extension chord from the garage, but when I got it home the instructions said ABSOLUTELY no extension chords due to extreme fire hazard. (I have a feeling this came to a surprise to them as well.) I've come to expect car dealerships to be what they inevitably are, but the floormat thing leaves a bad taste in my mouth.