AutoNation Toyota Irvine

I recently had the pleasure of fulfilling a long-cherished dream by becoming the proud owner of a 2023 Toyota Tacoma TRD Pro. My husband and I initially walked into the dealership with no definite plans to make a purchase. We were merely exploring the various Tacoma models, considering if one would truly meet our family's needs. Little did we know that this visit would evolve into an extraordinary experience. The turning point came when we had the privilege of meeting the dealership's new General Manager, Balal. From the very beginning, he exuded professionalism and made us feel valued as potential customers. He learned of my long-held dream of finding the perfect Tacoma, and he was determined to make it a reality. Balal introduced us to Sean, our Salesman, with clear instructions to ensure our utmost satisfaction. Throughout the entire process, both Sean and Balal went above and beyond to ensure my complete satisfaction. They recognized the significance of this purchase for me and made sure that I was content with my decisions every step of the way. There was never any pressure; instead, they focused on making me feel comfortable and confident in my choices. It was evident that my happiness and satisfaction were their top priorities. After careful consideration, I decided to place a deposit on the Tacoma of my dreams. To my amazement, just a few days later, my truck arrived, and it was everything I had hoped for. Sean guided me through the purchase process while Balal was there every step of the way, supervising to ensure that everything went smoothly and efficiently. I can't express how grateful I am for the exceptional service provided by Sean and Balal. Their professionalism and commitment to customer satisfaction truly set them apart. If you're considering a Toyota Tacoma or any vehicle from this dealership, I highly recommend seeking out Sean and Balal. This dealership is not only well-managed but also prioritizes the happiness of its customers, making it a place where you can trust your dreams will become a reality. Without Balal, I wouldn't have bought the truck. He ensured that the pricing was comfortable for me, and all of his team members ensured my happiness.