AutoNation Toyota Irvine

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AutoNation Toyota Irvine
9101 Research Dr, Irvine, CA 92618 (map)
Sales Rating
(343)
Recommend:
Yes (87) No (7)
Service Rating
(184)
Recommend:
Yes (35) No (8)
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Toyota Cooler scam
Written by Shady guys on 04/24/2023

Beware of the salesperson (Xianhuan Li) pitching a gift of a cooler when you purchase a vehicle from AutoNation Toyota Irvine. It's a dealer markup that they disguise as a gift. And they had no coolers!! Three weeks after purchasing my new Tundra nothing! And no status when asked from dealership. $2,800.00 dollar markup. Shady salesperson and dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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Sandy Clearwater on 04/27/2023
Dealer Response
Hi Shady, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (949) 287-8766 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
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