Diamond Valley Honda

I was left waiting for quadruple the time I was given for three times at the service center. The complimentary car wash was the worst ever plus they left my driver window down and wet inside my car and didn't bother drying it. My last visit I was approached by the service manager and he has no customer service experience he made lame excuses and even laughed at my anger for an apt that took two hours and a half for a 30 minute original time. Then laughed that they didn't wash my car in that whole time and would do it himself, when I said I had to go my kids where already in the car he said," I can wash them too" I was furious will never be taking my car there again. I think they are paid to give horrible service so people don't bother taking there car. Yet they use the free oil and car wash as a marketing technique to sale cars. They have no humanity there! They could use new managers there all around.