Diamond Valley Honda
Dealership Service Review
I was able to schedule my routine A -service appointment online for the same day. The Service Department had all of my information when I arrived. The staff was friendly and professional. Absolutely no waiting. They appeared very organized. I had printed off a discount coupon from their website, which they honored. They told me my CRV would be ready in 1 - 1 1/2 hours, and they called me within that time frame to tell me the work had been completed. The cashier was organized and friendly and had all of my paperwork in hand when I arrived. The exterior of my car had been washed, which was an unexpected bonus. I will definitely continue to bring my new Honda CRV here for all scheduled maintenance and repairs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No