BMW of Fremont
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Dealership Service Review
service Rating
Exceptional Service Experience over 15 years!!!!
Written byon 12/07/2023
I have been a loyal customer for service for over 15 years now. Honestly, I roiling consider moving - because of Nick Lal. In today’s world where everyone is super busy he ALWAYS makes time for his customers. He is professional, courteous, knowledgeable and very very customer oriented. Just a fabulous customer service experience. They say sales sells first car and service sells the next…Well, it’s true. My son just bought his Z series sports car just because of how Nick looks after his customers. Just can’t speak higher than that!!!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Shelly Rose on 12/08/2023
Dealer Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fremont! Thank you so much for being one of our valued guests and we look forward to your next visit!
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