Mazda of Elk Grove
Dealership Sales Review
We found the used car we wanted on AutoTrader.com. It was out of my budget, so I reached out to Matt in internet sales. He researched it, and he said they would get as close as possible to our goal. We drove down from Tracy, not a bad drive and didn't realize how close they are to us. Since this is for my son heading off to college, we needed something reliable, economic and safe. Being a service advisor for a Toyota dealership myself, I was surprised that my son would want a Mazda 3, but soon found out why. We found the car to be sporty, yet very wallet friendly. From the first hello and handshake, through the process of coming to an agreeable deal and to the final goodbye and handshake, everything was perfect. Matt is personable, friendly and professional. Kyle in finance handled the paperwork like a pro. I headed into the Service Department, and was promptly greeted and had my questions answered for me. We bought a cool Mazda 3 license plate frame and the cashier was quite friendly as well. During the final delivery process, Matt took the car back to detail for a quick clean up, even though the car was very clean already. He even had the headlights polished for us! The last impressive thing that Matt did was help my son set up his bluetooth and showed him how the Pioneer Nav system worked. Everyone had a smile on their face and anytime we got within a few feet of someone we were greeted. You can FEEL the family type atmosphere when you walk in. The owner John has done a wonderful job with his team. We can DEFINITELY RECOMMEND Mazda of Elk Grove! Thanks again to Matt, Kyle and the entire team!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes