Toyota of El Cajon
Dealership Sales Review
Buying a car at Toyota of El Cajon was the most stressful and horrifying experience. The salesman Robert lied to me about the warranty and the price of the car and the value of my trade. When I tried to leave because they were lowballing me on my trade, they took me to the back to see the sales manager Adel who began insulting me telling me I don't know the car buissnes and I do not know what my trade is worth and they were not gonna be able to give any more for my trade, so I requested my keys to my car then Adel said he would pay off my trade but nothing more, then he tried to put me in a higher tax percentage and that's the second time I requested my keys because I was tired of Adel trying to recuperate the difference from the trade. Adel said he would change it, then Adel charged me the same price for my car with no convenience package as what my friend had just paid for his car with the convenience package, I did not notice that even though Adel stated he would change the price because the convenience package was about 1k difference he never made thise changes and I didn't notice and messed up by buying this car. If you want a stressful day and not happy with your purchase go to Toyota of El Cajon or any dealership owned by these guys, Honda of El Cajon, and Lexus El Cajon. The car i bought had a big stain in the back, and when they tried to clean it it made it worse with another stain.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes