California Beemers Teslers
Dealership Sales Review
I drove up from San Diego to buy a car that I had seen online Oct Friday Oct 27! I worked with Josh who was GREAT and I can't say enough about how much I enjoyed working with him! Highly recommend! The buying process was awesome! Then I met Frank, the finance guy, who is shady! Typical used car tricks and It's really too bad because I would have referred many people to them! Financing I had my own financing and he couldn't beat the rate! He said no problem just bring a check in the next 5 days from my bank! He would set up financing just in case it fell through, ok no problem! I wrote a check for a portion of the purchase! Monday Oct 30 I went to my bank to get the check, they gave me a temp and said I needed to get prof of registration! They called Nick the other guy in finance and said ok no problem! I drove back up to Ca Beemer from SD. When I got there Frank tells me he can't p ivied proof of registration and it takes 10 days! He tells me I guess you will just have to go with our financing because have close the books for the month! I get my banker on the phone with him she tells him about the conversation w nick and has had many customers buy from CA Beemer and its never been a problem in the past? He explains he is the boss not nick and he makes the decisions, he is closing the books out! Frank could have honest on Friday the 27 that he wouldn't be able to get proof of registration but he wanted the sale and the $ from selling me the loan. To top it off he tells me to just re-finance with my bank! Shady Franky Strikes! Window Tenting I wanted my windows tented and was told $200! I asked if I could get it done that day Frank responded yes, have Josh call the guy when we are done, ok cool! When I go to sign now the price is $300. I asked Frank about it and his response is "I can't do anything about it that is what he charges, lie because I asked the guy doing it what he charges! Then I go to get Josh to call, which he does but the guy only comes in on Wed! I asked Shady Franky if I could get me $300 back and I will just get it tented in SD and save myself the drive back up, his response sorry already paid the guy! Really are you kidding me WTF! Shady Franky Strikes again for $100! BMW InTouch -Shady Franky tells me it usually costs roughly $800 but he will give for free and I will get a discount on my car insurance! Ok sounds great! The actual cost is only $350 and he is charging me close to $800. Then I go to sign and the cost for InTouch is in contract so he can get paid $450! I ask him about it and his response is it's free I am waiving dealership costs which didn't translate any on paper cause I was still paying BS dealership costs! Shady Franky Strikes again! It's really a shame that Frank feels the need to lie to nickel and dime customers when it was such a great buying experience! Too bad! I refinanced my loan just out of spite even though it cost me! So many lies I'm just hoping the didn't buy a car that had been in an accident and they fixed it without reporting it to Carfax! If the law wasn't on their side I would have returned the car!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No