Cerritos Acura
Dealership Sales Review
First off, Cerritos Acura is owned by the Browning Auto Group. The Mazda store next door is one of their dealerships as well. With that said. I will start with my experience with Cerritos Acura. I went into the dealership. test drove the TL and TSX and my wife had her heart sent on the TSX. At the time I had my 325i for trade-in, which they gave me a horrible offer. Not only that, they wanted to charge me more on the TSX than I paid for my 325i (per month). During the negotiating process they held my keys hostaged (typical sales manager move) and wasted 3 hours of my life. I ended up driving back home in my 325i. Hated that experience, felt pressured, played and annoyed. Worse purchasing experience ever....until i went to the Mazda dealer next door a year later. My wife and I didn't know it was owned buy the same folks until we get her Mazda. Once the deal was done, the sales guy made stupid rude comments about my wife which where uncalled for. The only reason why we even showed up at the dealership was because my wife wanted the Mazda3 and the only dealer in our area that carried the correct color, options was Browning. Bottom line, don't go there. Save yourself the frustration and avoid the Browning Auto Group all together. They are very old school and will grill you til you give in.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No