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Lexus Carlsbad


5444 Paseo Del Norte, Carlsbad, CA 92008 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

4.8 out of 5 starssales Rating
Purchase 2007 GS 350 w/ Nav on Oct '07
Written by smr36 on 10/17/2007

I had done my homework and got internet bids for the equipment I wanted on the car. I wasn't fussy about the color so I picked a silver one on the lot. They beat my best other offer resulting in an OTD price of $47k . They threw in an '08 update for the Nav CD when it's available. I paid cash - no trade, and declined all the last minute add ons solicitations during the documentation of the purchase. I'll probably look for a competitive bid for an extended warranty soon. The warranty paid off for my last car, an '01 Mercedes E-320. The salesman was not pushy, respected my intelligence (no BS), showed me all the equipment and delivered the car to my home, about a 30 minute ride. The total time from start to completion of the docs was about 90 minutes. The car really sells itself so there wasn't much for the salesman to do. The showroom and service dept is clean and very upscale. We have another Lexus, an '04 RX330, so I'm familiar with their service which I can recommend, albeit, expensive. They provide free loaners, a sloppy car wash and coffee while you wait. I get oil changes, non warranty work and minor non-complex repairs done by an independent mechanic. In summary, they act professionally, treat you with respect and are competent. However, I recommend you come in well prepared to negotiate.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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amandamikk on 12/06/2010
Very very nice people! Also you mentioned that you didn't speak with the mechanic who was working on your car. Ever since I have been getting my car fixed at Lexus of Carlsbad I always talk directly to the mechanic who will be working on my car. Matter of fact, the first time I had to get my Lexus worked on, I called the service center and the woman transferred me over to the mechanics extension and after I told the mechanic what I needed done to my car he scheduled me to come in on the next day he had available to work on it, which was only 3 days after the day I called. I really love my car and will more than likely be a Lexus owner until the day I can't drive anymore. You get what you pay for, and I believe I have met my perfect match when it comes to transportation. Thank you Lexus of Carlsbad, you guys are the greatest!!!!!
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