AutoNation Volkswagen Carlsbad
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Dealership Service Review
service Rating
Bobby was Awesome
Written byon 08/25/2023
My oil light came on and I was able to easily book an online appointment for the next day. Bony greeted me and ws friendly, respectful and efficient. He explained what would happen during the visit and offered a free car wash. During my wait he let me know when my car would be ready and consistently touched base with me. He is an excellent employee and he deserves some praise!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Theo Sanders on 08/26/2023
Dealer Response
Hi Leah, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
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