AutoNation Mazda Carlsbad
Dealership Service Review
I purchased a certified used Mazda 6 Grand Touring from Autonation Mazda Carlsbad and was treated very well by both the sales staff and the service department. As part of the purchase there were a couple of items that needed to be done after the sale. In addition, after taking possession of the car about two weeks I noticed a small leak in at a tailpipe flange to the exhaust resonator. It was covered under the 90 day/4K mile warranty and their service department fixed the gasket and the small items that were part of the sale. The service advisor Bobby was both professional and friendly and work was done within a couple hours and my “new” car was ready to drive home. This was my second time purchasing from Autonation Mazda Carlsbad and I feel even better about my decision to work with them. I’m a senior, and with the complexity of modern cars I have found it makes more sense for me to buy from a reputable dealer who provides a 90-day warranty as well as a 120-point comprehensive mechanical and safety certification, than from private parties. I would definitely buy from Autonation Carlsbad again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes