AutoNation Chrysler Dodge Jeep Ram Carlsbad
Back to Service Reviews
Dealership Service Review
service Rating
Timing and persistence
Written byon 09/13/2023
I discovered issues with my vehicle one week prior to the end of the manufacturer-backed extended warranty program. I was concerned that my warranty program would lapse over the Labor Day weekend before the work could be started. My service advisor, Danny Vega, stayed in contact with the warranty dept to complete the worked needed, under warranty. Excellent service and communication, keeping me informed, a level of service not found under the previous dealer ownership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Barry Lewis on 09/15/2023
Dealer Response
Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Report