Mercedes-Benz of Calabasas
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Dealership Sales Review
sales Rating
Dishonest
Written byon 06/11/2019
Should have known when I was lied to about the price of the vehicle up until the moment of signing paperwork. Bought a "Cpo" that had passed their "tough 160 point inspection". Less than 500 miles later I had to replace all my brakes and rotors which according to my paperwork had just been replaced by the dealer prior to my purchase. The dealer refused to do anything, and instead spoke horribly to me. Feel so taken advantage of and ripped off. Would not recommend this dealer to anyone. Untrustworthy. Dishonest.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Benz of Calabasas on 06/19/2019
Dealer Response
Hello, we are so sorry to hear of this experience. Your satisfaction and trust are important to us and we hate that this wasn't reflected to you. If you would like to discuss this in more detail, please reach out to our GM, Mike Franz, at 818-591-2377. Thank you and have a great day.
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