Mercedes-Benz of Arcadia
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Dealership Service Review
service Rating
Service Rating
Written byon 12/17/2019
Service Advisor Joseph Yu is to be commended for his excellent customer service. He explained the work which was being done (service B and other), and what covered and why. He was very professional and not a sales man. MBZ's move to technology and provision of courtesy vehicle is excellent. Used Rusnak for many years.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes