Midway Nissan
Dealership Sales Review
Probably the worst experience I have ever experienced at a dealership. I was driving to work at 6 am and heard an ad on the radio in regards to a multiple 2014 Nissan altimas available for 11,500. I emailed first thing in the morning and received a response. We communicated back and forth and I asked for photos and the internet sales guy Jose stated they had them but they were in the back. Ok I proceeded to take off early and go down there to see them. I got there and I asked where the ones for 11,500 were and they said they were in the back and we would work a comparable deal on a car. They came back to be with a price of 16,500. To my surprise I was like where is the car for 11,500 and they said it was gone. Well I received a call from a manager at 12 noon to set up a time to look at my car. I rushed in because I did not want to miss out. Obviously they did not hold up their end of the bargain and then some other manager came out and tried to justify the 5,000 increase in a reconditioning fee. What a joke. When you make a mistake you should be forced to own it and dealer a product that you advertised and had someone come down and take a look at. This place bragged about being the top dealer in AZ and maybe the bait and switch works on some, but not on me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No