Midway Nissan
Dealership Sales Review
Midway is one of the worst Nissan dealerships in the country. I had nothing but problems with them once they sold me a used Murano. As soon as the papers were signed, they were rude and uncooperative. To begin with, a few days after we signed the papers, the financing department called at 4 o'clock in the afternoon and said if I didn't furnish them with insurance for the Murano, they were going to charge me over $800. I provided valid insurance before I left the lot, when I purchased the truck, and was told I had about 30 days to change my insurance to cover the Murano. Either they lied then, or when they called and tried to charge me $800. Also, when I bought the truck, the tires were bald and I was told they would be replaced because it is a safety issue. They lied about that as well. I fought with them for several hours with no luck. Finally, my boyfriend went in and talked to them and they agreed to change the tires. However, many months later we discovered that they put the wrong size tires on the truck. The tires the Midway's service department put on were more than 3% off of the factory tires. I had asked for factory tires. Midway refused to change them out, saying I was just trying to get new tires. Again, that was inaccurate, seeing as how the tires weren't even half used. I tried going through the Nissan corporate offices, but as the truck was bought used, they wouldn't do anything to help. However, they did tell me that they get complaints about Midway Nissan ALL of the time. Every person I spoke to knew who they were because of their horrible reputation. Unfortunately, because they are such a high volume dealer, Nissan won't do anything about their poor customer service.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No