Orr Honda of Hot Springs
Dealership Sales Review
Long story short we were in the area for the weekend and checked out a used mini van. We weren't sold on the van so walked on the 3rd or 4th offer when it was wasn't near our price range. About an hour after we left and were back to my family's home 70 miles away they contacted me with an offer we liked. Given that they continually said we were very lucky to get a 60 month term loan we assumed it was a great offer. They failed to mention that it was actually a 72 month term and turns out to a worse deal then the one we walked out on. Given, this is on me for not reading the contract when they delivered the car, another 500 bucks they charged us and come to find out ORR says it does free deliveries. We were having my son's birthday with my family when they delivered the car so I was distracted when we signed the contract and that the term length was printed right on top of other words so you can barely read it as is. To top it off they said it would be detailed but when I went to take out the seats to vacuum I realized it they had just done a light surface clean and actually vert disgusting! I have detailed 100's of cars, boats, and planes and this was one of the worst. I have spent over 12 hours trying to get this van clean. ORR should be extremely embarrassed because this van shouldn't have even been on the lot this dirty, especially having a couple days notice that we were coming to look at it. So these people took advantage of our situation and we got played because we were in a hurry. Please go to a different dealership and don't trust ORR!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes