Harry Robinson Buick GMC
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Dealership Sales Review
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go to north west arkansas to buy.
Written byon 10/15/2015
Our experience was not so good. Very confusing info while buying car . And fianc man is [non-permissible content removed] and very rude. I will leave it at that and say we will not recommend to family shopping for cars or be back ourselves.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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arkansastrucks on 10/20/2015
Dealer Response
I completely understand. We dropped the ball & I apologize. We would love to do whatever it takes to make it right with you, but completely understand your decision to back out and move on. We pride ourselves in making your buying experience be the best, easiest, most enjoyable experience of your life and keep you as customers for life. In your case, obviously we missed the mark. We understand you frustration and we have made every effort to ensure that the mistake made with your car deal never happen again. Thank you so much for your feedback. We are so sorry this oversight happened at all & apologize that it happened to you.
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