Jim Click Kia

We went in to look at used crossovers, and had a preapproval ready to go. The first salesman was nice enough and showed us a few vehicles in our price range. We didn't love any of the cars and suggested leaving our number so they could call us when they got in new inventory. Several times, the salesperson would ask us to wait a minute while he grabbed a business card only to return 10 minutes later to show us a "new and affordable vehicle" that several thousand dollars above our price range. Finally, we said we were leaving and our budget was not flexible. As we were walking out, the manager stopped us and said he had a new Forester in that hadn't been priced yet, and he could ensure it was in our price range. While he had a staff member assess our trade-in value, we decided to look at the car and really liked it. The manager asked us to wait while he "ran some numbers," and after ANOTHER half an hour, he came back with a price exactly the same as the earlier vehicles we couldn't afford, which was a full $1500 over the suggested retail price on KBB. We pointed this out and another manager got involved, who kept insisting that we wait longer while she got the price down. She came back explaining that she was adding the reconditioning costs for the vehicle, which was why it was so expensive. We said we wouldn't pay for maintenance costs and our budget was firm. Their solution? Extending the loan so the monthly payments dropped but the price remained grossly inflated. They also kept pressuring us to fill out a credit check form, even though we were already preapproved with a lender they work with. We got a 2.99% interest rate, but they kept saying "we are the bank. We can do better." We didn't want our credit dinged for another credit check and kept saying "no," but they wouldn't leave it alone. We finally escaped after three hours of being told to "wait." They even offered to get us lunch so that we wouldn't leave the lobby and they could keep running numbers, even though it was obvious that they didn't have what we wanted and weren't willing to drop their prices enough to make a deal. It was one of the highest pressure sales environments ever. The sales people are super aggressive, use every tactic in the book, and actually physically surrounded us to convince us to stay at several points.