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Precision Toyota of Tucson


700 W Wetmore Rd, Tucson, AZ 85705 (map)
Today 8:30 AM - 8:30 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Will never go back
Written by matthew51 on 10/03/2015

Went to Precision to lease a new car or possibly purchase a used one. Had some credit concerns because of a recent bankruptcy. Talked to Kevin in the new car section. I believe his card said “Customer Relations” as the title. He said getting a lease would be harder so we walk to the used car lot next door. I end up taking a 2012 Nissan Altima for a test drive. Love the car so we start talking prices. Kevin shows me a printout that states the car costs $21,000+ dollars. After tax, license, doc fee etc… its Just over $24,000. Tells me if I put $1000.00 down my payments will be $350 per month. Runs my credit. Says my score is good but I don’t have my bankruptcy discharge papers yet so I need to come back in a few weeks and they will sell me the car. I drive home and pull up the car on the internet to show some family members what it looks like and see the car listed for $16,999 not the $21,000+ Keven told me it cost. It also stated it could be financed for $232 per month. I drove back to the dealer and verified the VIN# in the online ad matched the VIN# on the car I drove. I then tracked down Keven to give him his card back and tell him that I felt like they were trying to rip me off. Telling me a car costs $21000.00 when the real price is $17,000.00. When I showed him the ad online he asked if I complained to the the sales manager because “he was the one” that told him what the price of the car was. I don’t even know who the sales manager is but one of them is a [non-permissible content removed]. Kevin stormed off. Not sure if he was mad at the sales manager or mad that he got caught trying to screw me over. Either way, Im not going back and regret letting them do an inquiry on my credit. I only make $1600 per month so overcharging me by $4000.00 on a car is A LOT of money for me.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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pretoy on 10/08/2015
Dealer Response
Matthew, thank you so much for taking the time to give us this feedback. We're so sorry to hear you had such a negative experience with our dealership during your visit. It appears we have some process issues in regards to pricing online vs retail on the lot. We are currently in the process of streamlining both online and in-person sales. We would love to be able to speak with you regarding your visit and make this right. Please contact us, reference your review, and ask for me directly. I would like to help resolve this matter with you personally. I hope to hear from you soon. Sincerely, Stacy Barnett | General Manager | Precision Toyota of Tucson | sbarnett@pretoy.com | 520-795-5565
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