Car World
Dealership Sales Review
**UPDATE: The management staff at Car World reached out to us and apologized for the lack of communication. They took the Tiguan, gave us a loaner, and worked tirelessly to fix all the issues we had. We dealt with the owner, Mikhail, who was great. We got the car back today, and it seems like weâÂÂre in the clear. Thank you to Mikhail and Tom for taking the time to right the situation.** What a disappointment! Went to test drive a VW Tiguan, then came back a few days later to purchase. Everything seemed on the up-and-up, loved the car. Then, less than a week later, it dies on the side of the road. Car World has us tow the car- at OUR expense- to THEIR mechanic. Big mistake. How long should it take to peek at a car and see what's wrong with it? In my experience with fleet trucks, even if a place is slammed, it should only take 3 days, max. This car was at the mechanic long enough to run out the 15-day lemon law limit. Cracked transmission mount, starter almost out... we deal with the mechanic, but call Car World 4, 5, 6 times... and have never heard one peep back. Then the roof lining for the sunroof starts sagging, the visor light site is leaking... still no call back. So, it's time for social media! Honestly, I just want them to take this stupid car back and give me my money. It's so disheartening to deal with crooked, shady people.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes