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AutoNation Ford Scottsdale

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AutoNation Ford Scottsdale
8555 E Frank Lloyd Wright Blvd, Scottsdale, AZ 85260 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.54 out of 5 stars (139)
Recommend:
Yes (35) No (4)
Service Rating
3.82 out of 5 stars (119)
Recommend:
Yes (49) No (24)
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Dealership Service Review

3 out of 5 starsservice Rating
Mach E EV 1st service (10,000 mile)
Written by Geronimo on 10/08/2023
Okay… not spectacular. When I returned home, I wasn’t sure if anything was done. Tire pressure indicator / warning came on as I pulled into garage, under inflated tires; about 15 miles from AutoNation Ford Scottsdale. Screen indicator informed me that tires were 34-36 psi; tire manufacturer, & Mach E EV recommend 39 tire psi when tires are cold. Service invoice was not reviewed with me as to what was done (Multi Point inspection). 21000 points that we were awarded after we purchased Mach E had expired; I wanted to use them for maintenance service charges if any. We were never told that they expired One year after vehicle purchase.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Chole Yates on 10/11/2023
Dealer Response
Hi Geronimo, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2827 -- we hope to hear from you soon.
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