INFINITI of Scottsdale

This was my 2nd purchase from Infiniti of Scottsdale (this time a pre-owned Nissan Maxima) and this was the 4th overall purchase from my family (as my parents also buy their cars here). As with any visit I have EVER made to the dealership, this was an extremely pleasant experience. It's so nice and refreshing to be able to know what you are paying, why and receive the quality of vehicle and service that exceeds your expectations. Kudos to Ken Schatzberg (the GM) and his entire staff! Kudos also go to the Used Car Manager, Kris. Kris and Ken found the perfect car for me and my needs and connected me with an outstanding sales associate. Even those not working with me took time to make me comfortable, take interest in my vehicle purchase and share some positive thoughts. Buying a car from Infiniti of Scottsdale is more like picking up a car from a friend. My sales consultant made me feel at ease through the entire process, showing me he understood that selecting and buying a car is a BIG decision. I really feel like he not only understood my state of mind, but respected it as well. When it came time to complete my paperwork, the Finance Manager (Courtney) was outstanding. Quick, courteous and professional. My total time at this dealership was and hour and half, but it all felt like 10 min. They overcommicate (in a good way) ensure you understand the process, and go out of their way to make it a comfortable and expedient process!