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Written by 04/13/2018
onDrove 400+ miles to purchase a Lexus RC F that was advertised as having 18,400 miles, it had 400 miles more than ad. I asked if it had two key fobs and was told yes. I asked if the paint was spotless and was told yes with one exception, that it had a scratch on rear bumper but would be repaired. The scratch turned out to be a scrape and they touched it up but stood out like a sore thumb. It also had two big scratches on the hood that I didn't see as the car was very dirty (dust) outside and inside. It also had a tear in the front seat. The bottom line is that it is going to cost me $8-900 to repair the hood and $1300+ to repair the seat and I paid $360 for an additional key fob...............
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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nealish on 08/09/2018
Dealer Response
Since my first post the dealership contacted me and I was told they would repair the hood and the tear in the seat. The owner called me personally and said he would make it right the next time I came back to Phoenix. They have been very accommodating and I am sure they will follow through.
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