Certified Benz & Beemer
Dealership Sales Review
I purchased a car online, site unseen, based on information from a web site. (1) The car was improperly advertised and did not have some of the features listed on the site, such as: a. Climate Comfort Package: heated steering wheel and heated front/rear seats b. Wheel upgrades c. Advanced park assist (2) Salesman gave me incorrect information when asking about features (3) The condition of the car: damage was not provided to me - discoloration of brand logos - discoloration of front grill - torn tailgate liner - discolored trim pieces - blown fuse: car port charger - car was filthy upon arrival There was additional damage in shipment (camera), but am currently in the process of trying to claim the amount from the shipping company. The dealer has not offered to help with any of these costs, other than pay $2 for a fuse replacement, for which the Range Rover service is charging me $75. I believe that this dealer has bad business practices and online car buyers should beware. The information they post on their website and even information from the salesmen is incorrect and misleading.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No