Chapman BMW on Camelback
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Dealership Service Review
service Rating
Four BMWs over the last 8 years serviced at Chapman
Written byon 06/18/2014
I will preface my review with I have not had experience taking a non-warrantied vehicle in for service and I can greatly appreciate the difference this can make due to quotes versus work performed and value received. However, I have had nothing but fantastic, award worthy service from my service adviser, Bobby S. Even with service calls that were difficult to diagnose or required extra attention, he had me in my loaner and on my way in no time. The work has always been excellent. I would highly recommend this dealer over the Benz dealer I used to to visit with my MB.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes