Chapman BMW on Camelback

Chapman scheduled my regular 50,000 mile checkup at a convenient time and date for me. They were ready for me when I brought the car in, did the required work in a timely manner and got the car back to me looking and running great. I had the choice of getting a loaner car, but had the time to wait. I waited for the work to be completed in a comfortable area. Refreshments were readily available (water, coffee, snacks). They have some new high tech ways of keeping you informed about the checkup including a video of the Technician measuring key items (tread depth, brake pad thickness) and showing other things you wouldn't normally see (condition of things under the car). Recommendations if any are presented both via an email, and by your service advisor with "to the penny" estimates. All in all, a refreshing experience Everybody that I dealt with was pleasant and helpful. I'll continue to use Chapman service.