AutoNation Chrysler Dodge Jeep Ram North Phoenix
Dealership Service Review
When I brought my car in, it was making a strange noise that needed a diagnosis. I decided to wait at the dealership to find out what was wrong. I learned it was going to cost several hundred dollars to fix. After several hours of waiting, my car was finally ready. The Valet pulled it up, I got in and turned the key. Nothing. I had an instant feeling a dread. After all the waiting, my car was not starting. Then I realized, It Did Start! It started up so quietly and was running so smoothly that I couldn't hear it or feel it. Unbelievable! It continued to start silently for the next two days. Now, I can hear it start very quietly. The engine is still running silently. The very talented auto service technician did a great job!! Maureen, my very attentive service adviser, was professional, helpful, friendly, kind, as usual. This was an expensive repair for me, but the payoff was amazing. I didn't know cars (other than electric) could run so quietly and smoothly. I think it might even be quieter than when it was new. Yeah, I recommend this place!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes