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AutoNation Chrysler Dodge Jeep Ram North Phoenix


16406 N 26th Ave, Phoenix, AZ 85023 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (13) No (6)
Service Rating
Recommend:
Yes (35) No (8)
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Dealership Service Review

5 out of 5 starsservice Rating
Master Mechanic and Great Service
Written by betsy on 07/19/2021

When I brought my car in, it was making a strange noise that needed a diagnosis. I decided to wait at the dealership to find out what was wrong. I learned it was going to cost several hundred dollars to fix. After several hours of waiting, my car was finally ready. The Valet pulled it up, I got in and turned the key. Nothing. I had an instant feeling a dread. After all the waiting, my car was not starting. Then I realized, It Did Start! It started up so quietly and was running so smoothly that I couldn't hear it or feel it. Unbelievable! It continued to start silently for the next two days. Now, I can hear it start very quietly. The engine is still running silently. The very talented auto service technician did a great job!! Maureen, my very attentive service adviser, was professional, helpful, friendly, kind, as usual. This was an expensive repair for me, but the payoff was amazing. I didn't know cars (other than electric) could run so quietly and smoothly. I think it might even be quieter than when it was new. Yeah, I recommend this place!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sofia Peters on 07/21/2021
Dealer Response
Betsy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix and we hope to be of service again in the future. Drive safe!
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