AutoNation Chrysler Dodge Jeep Ram North Phoenix
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Dealership Service Review
service Rating
No Curtesy Vehicle
Written byon 04/26/2021
Service staff is great. My problem with this dealership is that they don’t offer a courtesy vehicle for me to drive whenever I have to drop my Jeep off for all day service. My 2019 Wrangler has had to be serviced a lot over the past year, and I’ve spent probably over $250 on transportation that was supposed to be covered under my Jeep Wave perks/benefits as a free rental for each service visit. I would’ve switched dealerships a while back if it weren’t for the service issue being a recurring one. It all leaves me wondering if they’re fully servicing the vehicle each visit, or if they’re rushing to just give it back to me each day so as not to keep it overnight as it probably needs.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Serenity Gibson on 04/27/2021
Dealer Response
Hello, thank you for taking the time to leave us feedback. If you are willing to give us another chance, please reach out to us at (480) 630-2825 to speak to our manager directly. Take care.
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