AutoNation Chrysler Dodge Jeep Ram North Phoenix
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Dealership Service Review
service Rating
Unhappy
Written byon 03/28/2021
Took my Cherokee in for oil change and recall and I don’t think they even did the oil change, the previous visit they didn’t get the oil cover under car secure and now that is broken. Had been charged a few times for tire rotation which they didn’t do so had to buy new tires. I have 10 oil changes from when I purchased the suv, if wasn’t for that I would not take it there.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Sofia Peters on 03/30/2021
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2825 -- we hope to hear from you soon.
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