AutoNation Chrysler Dodge Jeep Ram North Phoenix
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Dealership Service Review
service Rating
Really poor communication
Written byon 12/21/2020
Dropped off my jeep at 730 am was supposed to hear from service regarding prices. Never heard back, called several times. Finally at 3pm got call car was ready. No issue with light they said and part for mirror was at another dealer in the valley but had to wait until monday for service to replace light strip on mirror. Wanted to charge me $160. For labor for a 10 min job. I just picked up the part, will have someone else replace it.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No