CardinaleWay Mazda Peoria
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Dealership Service Review
service Rating
Back on the Road
Written by 04/13/2013
onupdated 06/03/2025
The power steering was out on my Mazda RX-8. I was able to easily schedule an appointment with the service department for the next day. Zenus was prepared for me when I arrived to leave my car. He kept me informed of the mechanics findings and the price of repairs. The car was repaired that day and finished when promised. I was only mildly disappointed that the mechanic didn't check out the fluids, tires, brakes, and systems when he had my car in the service pit, and my car wasn't washed. In previous visits both of these actions were accomplished.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes