CardinaleWay Mazda Peoria
Dealership Sales Review
About two years ago, from a different dealership, I bought a used car that I thought was perfect for me. It was fast, it looked nice, and according to the guy who sold it to me, it was just within my price range. That was before factoring in the repairs that I'm almost certain he knew the car would need almost immediately. Two years after buying that car, I'd already spent around $7,000 in repairs and was still $7,500 in the hole on a car worth about $2,000. Having low credit and very little I could use for a down payment, I figured I was stuck paying for a car that wouldn't last one year for another 4 or 5. Now, I met John F outside of the dealership, so when he suggested I come down to see if he could help me out, I figured I might as well. He showed me some cars that might be within my range, and I liked one, so I decided to give it a shot. Unfortunately, it didn't work out, and I drove off the lot that day in my old, broken car, air conditioning blowing hot air, as if the unnamed salesman from 2 years ago was stuck in my dashboard, laughing at my misfortune. But that unnamed salesman didn't know just how persistent John F could be. For months, and I seriously mean months, he would check all incoming cars to see if they worked for me, and if we could make something work in my budget. He tried new cars, used cars, cars with rebates, cars without. Once or twice, we'd try out cars that were almost certainly out of my range, just because he knew I'd like them, and he wanted to make sure I was happy even if we hadn't found the car for me just yet. I love cars, and I love driving. I was picky, but he kept at it and made sure I was enjoying the experience. And on the 25th of September, we found it. It was luck, really. I came in because he wanted to see if a Mazda 2 had enough rebates to nullify the negative equity on my old car. It didn't, but he went the extra mile, did a bit of that mysterious dealer math, and found that a used car, 2011 or newer, 13,900 or less could probably work for me. And wouldn't you know it, there was a used Chevy Sonic on the lot, a bit under 13K, 24,000 miles. A nimble little manual car, just like I'd wanted and thought was out of my reach. I drove off the lot that day, not in my old, issue ridden car that some unnamed salesman had left me, but in a lovely new (used) car, within my budget, that I honestly liked to drive. My dad, who consigned with me, treated John and I to Whataburger to celebrate the new car, and thank him. It was the very least we could do. This review is one more step to thanking John F for putting in far more effort than I deserved as a customer. Pros of buying a car from John F -He's nice, funny, and honestly works to make the experience entertaining. -He'll work hard to make sure you get a car you like within your budget. -He doesn't let setbacks set him back. -Honestly, I can't stress the persistent thing enough. He spent MONTHS working with me. Cons of buying a car from John F -If you're there in the afternoon, his desk faces the setting sun. It's very bright. -That's it. That's my only complaint. What more do you want from me?
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes