CardinaleWay Mazda Peoria
Dealership Sales Review
Working with the sales lady, we agreed on an out the door price, written down in the sales lady's own writing on her paper. Then, as I go to sign paper work they just kept shoving at me. Here is the joke...I never was even offered to drive the car! At least the financial dept made the sales lady come and let me drive it. Then back to finance dept...then looking at the paper work I noticed it was o er 2k more than we agreed on. Now, they say it's too late because I signed the paper while we were discussing not driving car. The financial dept said I was now responsible to pay it. I traded a cute sports car in too, only 8800 miles on it, just like if the show room, Maxda manager came in a d said it was only worth 9k and he would have to send it to auction. Well, I just lost my husband and probably not the best time to purchase a new car but I believed this manager and sales lady. To my shock, they turned around and put my sports car on the lot for over 15k This Mazda dealership should be ashamed of themselves for ripping elderly people off in more than one way. But get this, as soon as I sat down with sales lady, she goes on and in about how big if a Christian she is because it's a Christian run. So, I completely trusted her and she knew about my husband's passing. Then, to top it off, while I was in finance dept writing a check for full amount if car, the man tells me they did a credit check on me without my approval. I'm paying cash and they run a credit check and it was a hard inquiry too. Do Not Trust This Dealership. Run from them! I filed a complaint with Mazda and all I got back was that they got it. Have not heard a word! Stay away from All Mazda Dealers, if this us how they run abusiness . A shady business indead!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes