Arrowhead Honda

After a less than wonderful experience at an other Phoenix area Honda dealer, I emailed Arrowhead Honda. I was emailed some pricing information that appealed to me. I made an appointment to come and look at the Honda Civic EX-L. Dino was great from the moment I arrived. We immediately went for a test drive, he answered some questions I had about the car and shared some information about features I wasn't aware of. This is the point where most sales departments start to pressure you or intimidate you. There was none of that with Dino (or any one else on staff). I explained to Dino that I liked the terms discussed earlier on via email but would only agree to the deal if "you can make X, Y and Z happen." They made it happen and I was out of there in approximately 1 hour 30 minutes! Also, no up-selling of useless warranties/insurance. Very straight forward and no pressure. An even better experience than the "luxury" dealers I used to buy from before I got a Honda. I was amazed.