Henry Brown Buick GMC
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Dealership Service Review
service Rating
Not consistent
Written byon 06/06/2021
I have taken my car multiple times to Henry Brown Buick. The last time I took it there for an oil change they said I needed to consider brakes. This time I took it there for an oil change (I hadn’t done anything to the brakes) and they didn’t say anything about my brakes being bad but this time I needed to replace my struts. We said something to the rep that checked us out and were told the rep would talk to the service person and get back to us. It has been three weeks and we still haven’t heard from anyone.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes