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AutoNation Honda Chandler


1150 S Gilbert Rd, Chandler, AZ 85286 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (88) No (15)
Service Rating
Recommend:
Yes (231) No (14)
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Dealership Sales Review

1 out of 5 starssales Rating
Lease with not too much specifics provide to use a lease calculator
Written by haminator on 03/09/2024
I was interested in leasing a 2024 Honda Passport Trailsport trim. I went to car.com and initially a spotted a couple of prospects. I reached out to Autonation Honda via email and asked for a sales manager. Abel Valencia reached out to me and we started getting to the details. He originally sent me a sales sheet with MSRP, discount, taxes, doc fees and monthly payments based on money down for a 36 month lease. No need to say that the monthly estimates were much higher compared to an offer I was getting from another dealership here in Phoenix. I asked him repeatedly (>=2) to send me specific input/parameters/numbers to plug in my lease calculator at https://leasehackr.com, such as depreciation amount, money factor, etc. The guy kept sending me monthly estimates and ignoring my requested specific numbers. I gave Abel a fair warning, failing to send those numbers I will write a review based on my interaction with him, there was no reply. My advice to you if you do not want to get suckered in an unfair bad deal and a lease with high monthly payments do not even bother. By the way I have leased previously 2 Honda CRV cars from them. I think the first lease was fair but the second one I am still paying it for year since I got the car in 2018
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Hamy Temkit on 03/13/2024
Dear Sandy, please do not say something you do not mean and cannot do. I have reached out to your dealership through your website and asked for the owner There was no response and I saved the transcripts of the interaction. Also tell your manager whoever he is, that I also placed a complaint at the FTC.
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Sandy Karon on 03/12/2024
Dealer Response
Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 505-5186 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
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