Lexus of Chandler
Dealership Sales Review
A very disappointing and offensive experience. Drove to Chandler from Surprise to see a 2007 Lexus RX 350. Mike, the salesman was very RUDE and UNPROFESSIONAL. He told my husband that he was going to have the truck cleaned and will call when ready. When we can back, he made us wait for him outside the parking lot because he was in the middle of finishing up something. Then, told us "Do you want to drive the car or not?" Is this the attitude and demeanor that a PROFESSIONAL person should have? One would wonder if he treats his customers this way all the time or is he just being "selective"? There is NO place for somebody like this to work in Sales! We maybe "just ONE possible buyer out there" but everybody needs to be treated with RESPECT AND COURTESY no matter what!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No