Lexus of Chandler

Went in over 2 weeks ago to leave a 2017 Lexus RX. They transferred a car from another dealership. Went in to pick it up when the salesman called to say it was ready. From then on, it has been a NIGHTMARE dealing with this dealership. Finance manager had me wait over an hour until his printer was operable. Called the GM for assistance. To date never heard from him. There was a refund due to me since I traded in a car- waited 9 days together my refund. Today, after 2 weeks, I called to see where the proper registration and license plate sticker was- person told me that she JUST received the paperwork and she will process it this week. DEFINATELY, go to any other Lexus dealership before this one!!!! JUST A MESS!