Audi Chandler
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Dealership Sales Review
sales Rating
Bad all the way around
Written by 07/30/2013
onupdated 06/03/2025
We purchased an Audi Q7 in the winter. When it started getting hot, we found that the car didn't have the "Audi summer package". The third row was not useable if the temperature was above 85 degrees. Even the second row didn't get good ventilation. What Arizona dealer orders a car without this package?! Anyway, now we were stuck with it through the term of the lease. When we turned the car in, we had a similar experience as the previous post and the residual. The sales manager and dealship manager would not return phone or e mails. The money owed us was never resolved. I wouldn't buy another Audi and certainly wouldn't buy a car from another Penske dealer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable