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Audi Chandler


7460 W Orchid Ln, Chandler, AZ 85226 (map)
Today 8:30 AM - 7:00 PM
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Dealership Sales Review

2 out of 5 starssales Rating
Bait and Switch
Written by SeanS4321 on 02/23/2019

Bait and switch at its best! Beware of Clarke Smith, the self-proclaimed Superman of car sales, and Aaron Enriquez, the empty promise general manger. They're the type that give used car salesmen their bad names. First they tell me what a great deal a used out of warranty 2014 Porsche 911 is at $58,115. 5 minutes later they knocked another $1,000 off it. 5 days letter it was reduced by more than another $1,000 to $55,997. We agreed upon a sales price of $55,500 after they had been "low balled" by anyone and everyone that had any interest in the car. What with all of the price reductions you might ask? Because it needs at least $2,000 in undisclosed repairs. They suckered me into paying $340 to their sister Porsche stealership to find out all of the car's shortcomings. This was after Aaron had told me they would pay for it, but then they flip flopped the day of the inspection by telling me I was getting too good of deal for them to cover the cost. I figured that they would be willing to at least address the items that had failed the inspection. Boy was I wrong. Clarke told me they would rather sell a defective car as-is then do the right thing for their reputation and a customer, who would be buying his third car in 10 months from Penske. That's when the deal really went south. I was told I had wasted Clarke's time and that I was threatening them by writing this review. Well sometimes the truth hurts, especially when people call you out on your BS. Aaron and Clarke, you have wasted both my time and money. It'll be interesting to see if you use the report I paid for to sell the car you're so desperate to get rid of. Somehow I doubt you would be honest enough to do so. Now I'm wondering how long it's going to take to get my $1,000 deposit back after already flushing $340 down the drain to drive a car for only 15 miles on 2 test drives.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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