Gateway Chevrolet
Back to Service Reviews
Dealership Service Review
service Rating
Service Department
Written byon 09/11/2015
updated 11/04/2015
When I called the first 2 times prior to being seen I left a message on 2 different peoples voicemails who did not respond back to me. I was very disappointed that it took over a week before I had to call and speak with the manager David in the service department. He was very helpful and was able to work with my time frame on when I could bring my vehicle in. I also worked with Janelle who turned my experience into a great one. All of the needs that my veichle needed was solved. Thank you Janelle and David for turning my frustrating experience into a GREAT one.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes