Gateway Chevrolet
Back to Service Reviews
Dealership Service Review
service Rating
survey
Written byon 10/02/2014
updated 10/19/2014
Robert did a great job with handling my issue. However, the shuttle experience was not a good one. I had to wait almost an hour just to get home. This was due to the girl at the desk. She didn't tell the driver that I was at the dealership so the shuttle guy went to my house to pick me up!! When I addressed it with her, she was nonchalant and not sympathetic. She didn't own up to her mistake. This has never been my experience at your location.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes