Gateway Chevrolet

I had a good experience on the 1st half of buying my NEW TRUCK. Your sales man Jovanni Rodriguez did a very good job, he helped me pick out the right truck for me. I will pass out his card info to my friends and family, who are looking for a car or truck. I WAS NOT HAPPY WITH THE 2nd HALF OF MY EXPERIENCE AT GATEWAY CHEVROLET. Your financial people and the department that handles the paper work did a bad job. I had to call and ask for the name of the loan company that is taking the loan. I talked with Steve and it took him two days to get back to me. I call Jovanni Rodriguez and and he called me back in two hours. Also Frank who did the loan paperwork was NOT helpful at all. The next day I wanted to cancel the gap insurance. He told me I could not just cancel with out paying a $50.00 fee. He also told me the Ariz dose not have a three day cancellation policy. It's two weeks now and I am still waiting for someone to call me about the truck bed liner.