Lithia Hyundai of Anchorage
Dealership Sales Review
I was in search of a car, and had a somewhat low budget of what I could afford. I wanted something dependable that would last. Originally we went up to look at another vehicle, being told that it was more than likely that we would be able to drive it off the lot at our price. Well, it wasn't. Understandable considering the type of car and how long it'd been on the lot and all, but it was disappointing. We live in Kenai and had taken the long drive believing that - if the test drive went well, and I liked what I saw - I'd have it. Enter Jon, who was willing to basically do whatever it took to make the sale. Now, I know, that's what his job is, but he worked his butt off. I was not an "easy sale" as he tried at first to get me a vehicle below my budget. But after saying no to several "mom cars" (you know what I mean, the "well loved" vehicles with crayon on the seat, lots of miles, etc), Jon went back to financing to find me THE car. And find it he did. I am now the proud owner of a 2011 Kia Sorrento. I went in thinking I'd never say yes to a Kia, but this is a great little vehicle. For its year it has low mileage and it definitely does not look like a mom car. I cannot say enough good things about Jon as he went above and beyond the stereotypical car salesman - though I did have to laugh that after I said no to the original salesman we were working with they sent out the Bradley Cooper lookalike to try to get me to either go higher than my original budget or go for a different car. I was grumpy, sarcastic, and picky, but he never let on that I was one of those "problem customers" that I'm sure I was. He also has a good sense of humor, I'm a bit quirky and he didn't seem too weirded out by my off the wall comments. Once we got to the financing end Tom was quick and extremely helpful in getting everything processed. He was good to answer any questions we had, and didn't push sales of things we didn't want or need - though he did give the pitch like he should - and was incredibly understanding. Jon and Tom make a great team and I'd recommend anyone go see them. I've heard that in the past there were a lot of issues with this place, but it's apparently under new management and it looks like it's going in a positive direction. Though I don't plan to use them again soon - because I don't plan on needing a new car for a VERY long time - I am definitely telling family and friends about them. So go see Bradley - I mean Jon - and get yourself set up with a win of a vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable