Kendall Ford Lincoln of Anchorage
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Dealership Sales Review
sales Rating
Did not honor deal they made
Written by 01/26/2019
on*update- I called the general manager and when he returned my phone call, he also refused to honor the original deal. I test drove a used car and worked out a deal with the salesman. In the final paperwork it was discovered that they had mistakenly put in the wrong stock number. They came back and told me what happened and gave me a new price on the car. They refused to honor the original deal. They instead offered me the same deal on a much lesser car, the car in error, a car I have never seen. The sales manager was unapologetic and refused to budge in the matter.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No