Harbin Motor
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Dealership Service Review
service Rating
Too long at service area.
Written byon 10/28/2016
updated 11/08/2016
Walked in to check tire sensor at 9 am. Spent two hours too long. Was told done, paid and returned to vehicle. Turned key and sensor light still on... Walked back into service area. Tech walked out and checked sensor with handheld equipment, just to be told tire sensor is defected. Had to wait again to put truck on rack n serviced. Hour later was finally able to leave. Too long for something that took them an hour to resolve.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes